When something happens, we respond
Whether you are at home, on holiday or on the other side of the country, trained operators watch your system every hour of every day.
Accredited monitoring, every hour of every day
Agreed in advance, in writing
So nobody is guessing at three in the morning. Every monitored system has a written response plan, agreed with you at handover and kept up to date.
Who is called, in what order, and when the police are called straight away.
Gate codes, dogs, safe rooms, contractors and anything else an operator needs to know.
Kept current, with a way for you to change them quickly.
Where the site needs someone to attend, keyholding and mobile response can be arranged.
Monitoring checks every alert, challenges intruders and escalates in the order you agreed. It does not guarantee that the police will attend, because that is decided by the force. A verified alert, clear footage and a written plan give them the best reason to.
Your choice, system by system
Both are done properly. They suit different people.
Alerts go to your phone and you decide what to do. It suits a flat, a rented home or a small premises, and there is no monitoring contract.
Trained operators check every alert and respond for you, day and night. It suits larger homes, high-profile clients, businesses and any site that is empty out of hours.
Either way
Remote health checks on every camera and a yearly maintenance visit.
No default passwords, encrypted access, firmware kept up to date.
Trained operators at an accredited monitoring station, every hour of every day. They check each alert on live images and follow the written response plan we agree with you. Temporary towers and pods are monitored by VPS UK Ltd.
No monitoring service can promise that, because attendance is decided by the force. What we do is verify the alert, challenge the intruder, escalate in your agreed order and secure the footage, which gives the police the best reason to attend and the best evidence afterwards.
We work down the escalation order you agreed, and call the police where your plan says to. That is why the plan is written down with you, rather than left to an operator to decide.
No. The home camera kits and the wireless alarm are self-monitored through the app, with no contract, and professional monitoring is optional. It is included in the Essential, Enhanced and Elite levels of protection.
Monitoring is priced per system, depending on the number of cameras and alarms and the level of response. We confirm the price in the proposal, before you commit to anything.
Seen. Secured. Sorted.
Tell us what you want watched and when. We will come back within one working day.
Or email hello@ranvision.co.uk
Images are illustrative.
